Returns & Refund Information
A clear return arrangement is part of a considered purchase. Ask for the conditions that apply to your selected item before confirming your order.
Know the conditions
Confirm the return window, item condition requirements, return address and responsibility for postage. No fixed return period is promised by this page.
Requesting a return
Contact customer care with your order reference and reason for returning. For an incorrect or damaged item, retain the packaging and provide clear photographs.
Refund arrangements
Obtain instructions before posting an item. Ask how an approved refund will be made and when it is expected to be processed.